CISSS du Bas-St-Laurent Commits to New Vitalis 2 Carts from ISECO St-Phal

February 27, 2019
The CISSS du Bas-St-Laurent Health Region today announced that it is committing to roll out the new Vitalis 2 carts across the health region.
The change from Vitalis One to Vitalis 2 will not change the implementation dates; installation of the new carts will start in September, 2019, and finish in 2020.

ISECO St-Phal Announces Vitalis 2

February 20, 2019
ISECO St-Phal has announced the introduction of a new generation of individual meal retherm carts, the Vitalis 2.  Building on the reliability and superior performance of the Vitalis One series, the Vitalis 2 is the first new design developed since the ISECO factory was purchased by Groupe Ortecal in July, 2017.  The new cart uses exactly the same electronics as the Vitalis One, making for easy transition to and co-existence with existing fleets of Vitalis One carts around the world.  Key features of the new cart are:
  • Improved retherm performance: a new hermetically-sealed shelf provides near-perfect reliability, along with superior heat distribution to enhance retherm quality.  It also provides superior isolation between the hot and cold cavities, improving the performance of both hot and cold sides.  The new cart performs far better in cook-and-freeze scenarios, a key benefit for the European market.
  • Improved energy efficiency: the new shelves lose less heat to the cold side of the cart, and less heat to the front wall of the cart.  This means more heat goes into the meals being rethermed, resulting in lower energy costs and faster retherm times.
  • Improved maintainability: all electronic components are now together, with much quicker access via a new retaining system for the front cover.
  • Improved reliability: the new hermetically-sealed shelves provide near-perfect reliability.  Redesigned front compartment reduces risk of condensation / water damage to electronics.
The new carts will become available starting late in the third quarter of 2019. Grande Cuisine Systems Inc. is the exclusive North American distributor for ISECO thermocontact systems.

First Major American Order for ISECO St-Phal’s “Vitalis One” Thermocontact carts

February 20, 2019
Grande Cuisine Systems is proud to announce that it has received an order for ISECO Vitalis One carts and Stand Fresh One refrigeration units from the United Health Center of West Virginia in Bridgeport, WV.  This is the first significant sale of ISECO equipment to the U.S. in over 20 years.
One of the key reasons for their decision to buy ISECO equipment has to do with the equipment they’re replacing: ISECO Transtronic retherm carts which were installed 22 years ago!  In all that time, maintenance costs for the Transtronic carts were virtually non-existent, averaging less than 0.25% (¼ of 1%) of the purchase price annually.
The new carts offer them much better operational characteristics, since both hot and cold food gets put on patient trays only once; the cart takes care of heating the hot food while keeping the cold food cold.  The carts’ dual refrigeration option enables both hot and cold sides to be refrigerated until retherm begins, so the morning meals can be loaded into the carts the previous evening, kept cold all night, and then rethermed automatically in the morning in time for breakfast.
The carts are scheduled to be installed in late June, 2019.
The carts will be manufactured by ISECO St-Phal in Saint-Phal, France. Grande Cuisine Systems Inc. is the exclusive North American distributor for ISECO thermocontact systems.

ISECO St-Phal Announces Zero Warranty Claims in 19 Months

December 31, 2019
ISECO St-Phal has announced that in the 19 months since re-opening the factory in August, 2017, they have not had a single warranty claim.  This unprecedented reliability resulted from the inherent reliability of ISECO’s equipment design, combined with a number of engineering changes made when the factory re-opened under its current management.

Major commitment by CISSS du Bas-St-Laurent Health Region to ISECO Thermocontact Technology

November 30, 2018
Grande Cuisine Systems Inc. is proud to announce that it has won a major competition for installation of meal retherm carts for the entire health region of Bas-St-Laurent (CISSS du Bas-St-Laurent), which is located on the south shore of the St. Lawrence River, east of Quebec City from La Pocatière to Matane. The initial contract is for 100+ Vitalis One Single retherm carts and 60+ StandFresh One refrigeration units to be installed in 4 hospitals and 4 long-term care facilities (CHSLDs) in the region.  Deployment is planned for September, 2019 through March, 2020.   The contract is valued at over $2,000,000.
The carts will be manufactured by ISECO St-Phal in Saint-Phal, France. Grande Cuisine Systems Inc. is the exclusive North American distributor for ISECO thermocontact systems.
Article and video in original French: www.tvanouvelles.ca/2019/02/06/des-repas-chauds-dans-les-hopitaux-et-chsld
Video with English subtitles: TVANouvelles news clip: New meal retherm systems being introduced in 8 hospitals and long-term care facilities in Bas-St-Laurent Health Region

CHSLD de Chauffailles Opens in Rivière-du-Loup with ISECO Thermocontact Technology

November 19, 2018
The newly built long-term care facility in Rivière-du-Loup, CHSLD de Chauffailles opened today.  The feedback to the ISECO Vitalis One meal regeneration system from residents and staff has been exceptionally positive.  Residents are extremely happy with the quality of their meals, and staff are really pleased with how easy the system is to use.
The CHSLD put on a special lunch yesterday (Sunday, Nov. 18) for the Board of Directors of the CHSLD, which is comprised of senior CHSLD management, relatives of residents, and senior executives from the CISSS du Bas-St-Laurent health region.  The lunch was prepared exactly the same as residents’ meals will be, rethermed in one of our Vitalis One carts.
Jacques Gilmore, Grande Cuisine Systems’ Director of Eastern Canada Operations gave a presentation to the board explaining how the system works, and why it delivers far better quality meals than other systems on the market, at significantly lower end-to-end cost.  The presentation was scheduled to run ½ hour, but the many detailed questions from the Board extended the presentation to over an hour.  At the end of the presentation, the Board gave Jacques (and our system) a standing ovation!

New $25MM long-term care facility to be built in 2018 in Rivière-du-Loup will use ISECO Vitalis One carts with Thermocontact Technology

December 6, 2017
Grande Cuisine Systems Inc. is proud to announce that it has won the competition for supply of meal rethermalization systems at the new $25 million long-term care facility (CHSLD) in Rivière-du-Loup, Quebec.  This CHSLD has been designed as a “best of breed” model for long-term care in the region, utilizing the best-available technologies and methodologies.  ISECO’s Vitalis One meal regeneration carts and separate StandFresh One refrigeration units fit the bill, providing superior-quality meals to residents, while at the same time delivering proven best-in-market reliability, energy efficiency, ergonomics and total cost of operation.
This is the first significant sale of ISECO Vitalis One carts and StandFresh One refrigeration units in Canada.  The carts will be manufactured by ISECO St-Phal in Saint-Phal, France. Grande Cuisine Systems Inc. is the exclusive North American distributor for ISECO thermocontact systems.

ISECO purchased by Groupe Ortecal

July 14, 2017
The ISECO factory in St-Phal, France has been purchased by the holding company Groupe Ortecal, who specialize in logistics solutions for the distribution of meals for institutional establishments: hospitals, clinics, long-term care facilities, retirement homes and prisons. They also own Electro-Alu and Electro-Calorique, who manufacture competitive products. The new company (“ISECO St-Phal”) will operate completely independently of its sibling companies.  They will continue to manufacture ISECO’s best-selling products: Vitalis One individual meal retherm carts, StandFresh One refrigeration units, Serelis bulk retherm carts, Energis retherm ovens and Navis transport carts.  They plan on making minor engineering changes to improve the already excellent reliability of ISECO’s products.
Sébastien Revel has been appointed Managing Director of the new company.  Prior to this, Sébastien was with Electro-Calorique for 18 years, most recently as their Director of Sales.
Grande Cuisine Systems Inc. will continue act as the exclusive North American distributor for ISECO thermocontact systems.